Overview
At Mawe Lodges, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we handle, store, and protect your information when you engage with our accommodation services.
Information Collection
We collect information in the following ways:
- Directly from you: When you inquire about our services, make a reservation, or communicate with us, we collect your name, email address, telephone number, and any other details you provide.
- Through your stay and interactions: We gather information about your preferences, special requests, and feedback related to your accommodation experience.
- Payment Information: Credit card numbers and billing details are securely processed to manage bookings and services.
- Automatically: When you visit our website, we may collect information through cookies and similar technologies, including your browsing behavior and device details.
- With Your Consent: We may share your information for any other purpose disclosed by us when you provide the information.
Use of Information
Your information is used to:
- Provide personalized accommodation services and hospitality.
- Process bookings and manage your stay.
- Communicate with you about your reservation, including updates and relevant information.
- Improve our services and customer experience.
- Comply with legal obligations and protect our rights.
Sharing of information
Mawe Lodges protects your personal information and will not sell or rent it to third parties.
We may share your information with:
- Service providers: Partners such as payment processors, reservation platforms, and affiliated travel operators involved in your stay.
- Legal requirements: If required by law, we may disclose your information to authorities or in legal proceedings.
Data Security
We prioritize the security of your information and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate information.
- Ask for deletion of your personal information, subject to certain conditions.
- Object to the processing of your data in certain circumstances.
Cookies and Tracking Technologies
Our website may use cookies to enhance your online experience, gather usage data, and personalize our services. You have the option to accept or decline cookies.
Changes to This Policy
Contact Us
If you have questions or concerns about our privacy practices, please get in touch with us at: info@mawelodges.com
Effective date
This policy is effective from 01/01/2025.
Revision History
This policy will be revised by 01/01/2027.
